Advantage Guarantee Program – Terms and Conditions

These Terms and Conditions govern the use of the Advantage Guarantee Program (the "Program") offered by TrustedChoice.com ("we," "us," or "our"). By participating in the Program, you ("Subscriber" or "you") agree to these Terms and Conditions in their entirety. 

1. Program Overview 

The Advantage Guarantee Program guarantees that if you use your Advantage Professional Annual Subscription as prescribed in the following eligibility requirements section, you will realize a minimum value returned of 200% in relation to your subscription cost for the same period. If you do not achieve the guaranteed value after completing the required steps, you may request a refund and cancel your subscription before your contracted renewal date. 

2. Eligibility Requirements 

To qualify for the 200%  Value ROI guarantee, your agency must meet the following requirements: 

3. Refund Process 

  1. To request a refund TrustedChoice.com must receive a written request for the refund, indicating your agency’s inability to achieve the 200% benchmark using the following link: https://www.trustedchoice.com/advantage/help-desk-request/

  1. The refund request must be submitted within thirty (30) days of the end of the third consecutive month of claimed referrals. 

  1. Your agency’s compliance with the requirements outlined in Section 2 will be verified by TrustedChoice.com staff. 

  1. Notification of eligibility will sent to the customer. 

  1. The refund process typically takes 30-60 days. 

Note: Late requests will not be considered. 

4. Calculation of ROI 

ROI is the relationship between an agency’s subscription cost and the value the agency receives from its participation in the Advantage professional subscription. The value is calculated by combining the elements of its profile as if purchased ala carte on the open market. ROI is not based on the agency’s commission/revenue. 

TrustedChoice.com calculates the value ROI quarterly using our proprietary Advantage Scorecard, which tracks performance metrics, including ROI.  

5. Important Notes 

6. Termination and Cancellation 

7. Modification of Terms 

TrustedChoice.com reserves the right to modify these Terms and Conditions at any time. Any changes will be communicated via email or posted on our website. Continued participation in the Program constitutes acceptance of the modified Terms and Conditions. 

8. Limitation of Guarantee 

TrustedChoice.com does not guarantee the availability, frequency, or volume of Claim-it® referral opportunities, as these depend on market demand, geographic factors, consumer behavior, and other external variables beyond our control. If, through no fault of TrustedChoice.com, you cannot meet the required elements of the guarantee—including but not limited to minimum referral volume or producer engagement—no refund will be issued. 

9. Contact Information 

If you have any questions or concerns regarding the Advantage Guarantee Program or to submit a refund request, please contact our customer support team using the available methods and procedures found at https://www.trustedchoice.com/advantage/contact-us/